Profile

ETERNAL JOURNEYS Private Limited is a Premier Tour Operating Company, managed by Team of Professionals enabling travellers to discover the array of destinations across the Indian subcontinent (India, Nepal, Bhutan, Sri Lanka), along with East (China, Tibet) & South East Asia (Myanmar, Laos, Vietnam, Cambodia) in an EXCLUSIVE & EXPERIENTIAL way.

Message from the Founder

Greeting s & Welcome to our lands!

Walk down the passage of time and discover the legacy of ancient civilisations. Witness breathtaking architecture set against dazzling landscapes. Listen to winds that echo with tales of valour and passion. Allow the music and culture to transport you into another world altogether. Because at “Eternal Journeys “, we are dedicated to the idea that nothing should come between you and the best that all our destinations have to offer. Not the scores of rules and regulations to be conformed to. Not the hundreds of languages spoken in the region. Nothing. Ever since we began as destination managers, we have believed it is our business to ensure that personalised planning and efficiency in every aspect of our operations makes every visit to our part of the world, an absolute pleasure trip.

Times have changed, and so does the means of Travel & Discovery all over the world. But like the travelers of old, few can resist the allure of the east even today. For all of us in the travel industry, that is precisely where the real challenge lies. In being able to match the magnificence of the past with the comforts of the new century for every client like you.

Every time, in my professional experience spanning over 25 years, I have always maintained that the business of travel is about much more than business transactions. It is a commitment to building relationships of trust, based on an understanding of the needs of agents and clients alike, and the ability to support it by delivering on promises. At “Eternal Journeys”, we believe only such partnerships can ensure that each of you has the most memorable journey through our lands and which is our unfailing commitment to you to offer international standards of destination management in all the countries being offered.

    We, at Eternal Journeys!

  • PLANNING to fulfill the dreams
  • MANAGING to satisfy the mind and soul
  • SPECIALISING in special events
  • EXCELLING in corporate packages and incentive programmes
  • CHARTERING the course to absolute luxury
  • OFFERING years of experience to every traveler
  • RECOGNISING the power of excellence
Finally, wishing you the very best as we look forward to embark on a new relationship & assist you for the next sojourn with us.

Cheers & Good Luck !

Mahendra Singh Rawat
CEO & Managing Director


About Us

ETERNAL JOURNEYS is a fully integrated Destination Management Company (DMC), which has also been hailed as masters of bespoke, special interest and incentive holidays. A name, for many years now, in the tourism industry to be reckoned with complete trust, total transparency, also carrying along competitiveness and quality in its fold.

Our business spectrum covers many aspects of travel. Be it, leisure holidays for individuals or groups to a larger extent fulfilling the needs of business travel, with unique incentive ideas. Our core team comprises professionals having exuberating confidence, hands-on experience, expertise, commitment and inclination, to create successful journeys. Ever since our inception, we aspire to render the best travel options to our clients with exclusivity and an incredible experience. We put our success benchmarks on, applying clear thoughts in any query, while bringing-in lot of flexibility, pragmatic planning and a proactive approach. Prompt and detailed replies, personal care and attention, total value for money are few aspects by virtue of which, we have earned that trust and confidence, to remain closely associated for years with our clients and overseas partners. The company is headquartered in the National Capital Region of Delhi (India), with more than 100-networked offices all over Asia and several accreditations from the National and International trade and tourism bodies.

Eternal Journeys is also addressing to the greater challenges of Tourism like Carbon foot printing, Impact on Local society & resources, through its’ unique Green initiatives, being Socially responsible, rendering help to the needy & focusing on women empowerment


Mission Statement

PLANNING to fulfill dreams

At “Eternal Journeys” we know that no two travelers are identical. That’s why our itineraries are merely a sample of the tours available, an indication of the scope of services we provide. With the wealth of our experience, we will offer you a range of options that fulfill your dreams and your needs, to help you make the perfect choice. A major strength has been our ability to virtually customize every programme at no additional cost, because we know the region and the business best.

MANAGING to satisfy the mind and soul

We believe the most perfect plans need to be implemented with an equal, if not greater attention to detail. So, although we belong to the land of kismet (or fate), we leave nothing to chance. And because a good destination management company must be the nerve centre for all operations, our experienced region-wide network keeps us in touch with business partners and clients from around the globe, around the clock. Every hotel we use, every supplier we contract is selected only after careful screening for the highest standards of excellence and reliability. And our modern fleet of luxury coaches and cars helps us go the proverbial extra mile for every guest.

SPECIALISING in special events

Do you wish to explore the history of the region, or study its ancient cultures? Do you dream of hiking in the majestic Himalayas, or are you game for camel safari in the desert? Do you want to experience the vibrancy of festivals and fairs, or crave for a quiet, meditative retreat? Is it a golfing holiday you are looking for, a trip on an exotic royal train or a gourmet tour? Or is it ayurveda, yoga or traditional dance you are inclined to pursue? At “Eternal Journeys”, we have an inexhaustible database of special interest programmes to meet every requirement. Not to mention, the experience and connections to transform every itinerary on paper into an experience to remember.

EXCELLING in corporate packages and incentive programmes

At “Eternal Journeys”, we also take great pride in the fact that few can match our creativity in corporate packages & incentive programmes. From making special arrangements for guests to venue selection to organize social evenings, spouse programmes, our experience in co-coordinating corporate events has always proven invaluable in making every event a success. And as for incentive programmes, from itinerary selection to the choice of a theme, from organising exclusive events to offering experienced escorts, we knows what it takes to make every incentive tour a once in a lifetime experience.

CHARTERING the course to absolute luxury

From take off in your hometown to a safe landing in this part of the world. From hotel bookings to exclusive excursions. From theme dinners to special shopping sprees. If luxury is what you are looking for, the charter division of ours’ is precisely who you are looking for.

OFFERING years of experience to every traveler

Ever since our inception, it has been the tradition to offer you nothing less than the best practices in destination management. Our planning and execution is tailored to the specific needs of your market and clientele. Our 12-hour reply policy is designed to value your time and schedules. And our staff is more than just professionally trained, they are well versed with ground realities. Often, their communication skills are enhanced by their fluency in more than one language. And our reputation and negotiating power in the region ensures that you get the most competitive prices without ever compromising on quality. Which explains why travellers and travel professionals from all over the world place such high value on the personalised attention they receive from us.

RECOGNISING the power of excellence

Many symbols of distinction have been earned by us, through awards and prizes conferred upon by many organizations and trade bodies, for bringing the world’s best standards of destination management. But there is another category of rewards we hold closer to our hearts. The pleasure of having transported thousands of travellers from all over the world, into our magical lands. The satisfaction of helping them experience our magnificent and mysterious land to the fullest. And the knowledge that the relationships we have built will carry us all into the future, together. The best reward comes when a client write to us on his experiences and for, “Eternal Journeys”, that is the final destination.


What Makes Us Different

Special Activities

At Eternal Journeys, we pride ourselves on being unique in the travel industry. We offer our clients a wide variety of activities for international travel that makes each tour special and unforgettable.

Travel Arrangements

From the moment of arrival until the moment of departure, you are in our care. You a have a private chauffeur to provide ground transport to and from all hotels, activities, sightseeing & transfers.

Private Guide

Trained and certified private guides accredited with State Tourism Ministries at each destination city to make the sightseeing experience unique and personalized. At times you may require an accompanying guide for multiple cities.

Location Manager

Our network offices located throughout all regions to ensure safe and timely transport, accommodations and sightseeing. Our location managers will assist with all logistical issues on your tour.

WE ARE THE BEST IN BUSINESS

We have the best Travel Packages

Eternal Journeys provides to best opportunities in travel based on our diverse range of tour packages for all interests. We cater to luxury tourists, curious adventurers and rugged explorers alike. Peruse our many tour itineraries and discover the wide range of possibilities to suit your wishes. All tours are fully customizable to allow for the perfect fit to your desires.

Best travel guides available throught the trip

We provide our guests with the finest guiding staff in all regions. We enlist local guides who are native to the area for a thorough and informed explanation of your sightseeing activities. Local guides also provide valuable insight based on their experience in the area, often yielding unique opportunities in local exploration

Service from start to finish

From the moment of your arrival until your departure, you are our guest. We ensure full service and assistance with all of your needs with no surprises along the way. Our 24/7 customer service is at your disposal for all solutions

Best prices and Discounts for Memberships.

By offering our guests a dynamic pricing structure, we provide the lowest rates to our clients. Each tour is customized for each of our guests and therefore does not fall into a pre-set structure. This allows us to create a unique tour with a unique cost that does not include generic activities. In short, you get your tour, not someone else’s.

Various other features for a travel package

Our tours offer unique opportunities for special activities during your tour, all based on your interests. Whether you seek one-of-a-kind cultural interactions with locals, therapeutic treatments from trained practitioners or exclusive access to sights off the beaten path, we provide uncommon experiences not found on standard tour programs

MORE FEATURES

TOURS FOR THE SINGLE TRAVELERS

Exploring on your own can offer the ultimate in flexibility. The freedom of setting your own path is one of the joys of traveling solo. We offer options for those who wish to savor the peace and serenity of being on their own and still wish to feel connected.

WOMEN ONLY TOURS

For women’s groups seeking a unique look at the culture and the evolving role of women in Asia, we include special activities to enhance the experience for a greater understanding. We also provide a higher level of supervision to ensure safety and peace of mind for our guests.

SINGLE PARENT TOURS

For guests traveling with children, few places can be a challenging. At Eternal Journeys we will customize the activities and accommodations to better suit those traveling with young children.

TOURS FOR THE SENIORS (50+)

Senior travelers often require special considerations for travel in developing nations. We will work with guests to provide an itinerary that has activities and a pace that suits those of the guests, regardless of physical limitations.

TOURS FOR THE PHYSICALLY CHALLENGED

Disabilities can present additional challenges for those with limited mobility. Although few places does not have the infrastructure of free and easy access that we are accustomed to in the Western world, Eternal Journeys will work to customize the tour to allow for the best possible experience for those wishing to explore these historic cultures.




Service Spectrum

Our Incoming Section

  • Stand-out among leaders of the Hospitality Industry, with Decades of proven Professional Experience.
  • Offers Complete Solutions, from suggesting an Ideal Vacation, to build a Competitive Price, processing the Reservations, and managing all the Ground Arrangements.
  • Our Ground Services Deptt., takes care of Meet & Greet Services, Transportation, Hotel accommodation, Meals, Sightseeing & Excursions trips, Multi-lingual Guides & Escort services, Domestic or International Air/ and Train tickets etc.
  • We have our own fleet of vehicles & render Round the Clock Emergency support


An insight of our SERVICE SPECTRUM

Holiday – Options for Pre-Packaged Tours / or Customised Tours

Encompassing the many facets of our Vibrant Culture & Golden History, Colourful Fairs & Festivals, and vast expanse of Flora & Fauna.

Adventure Tours across Himalayas, Thar Desert, Ganges River & Wildlife Parks

Trans-Himalayan Jeep Safari, Desert Safaris, Camel/ Horse/ Elephant safaris, Rafting, Trekking, Bicycle / Motorbike trips etc.

Special (or Specific) Interest Tours

Art & Craft, Paintings, Pilgrims, Wildlife, Beaches, Sports (like Golf), Museums, Shopping, Cuisines, Tribals, Fairs & Festivals, Textile & Jewellary, Ayurveda, Yoga & Meditation, Vintage Cars or Motor-bikes, Ecology etc.

Train Tours for Fun & Experience

Heritage Steam-Engine & Toy Trains, to the Luxurious Palace on Wheels, Deccan Odyssey etc. , showcasing the grandeur of erstwhile rulers.

River Cruises

A journey on one of Asia’s great rivers offers a tapestry of fascinating sights, colorful cultures, and ancient traditions. A journey which gets you closer to all the must-see sights and introduces you to the locals and their way of life. All of this and so much more await on an adventure you’ll never forget.

Niche Travel Services

Luxurious Palace Hotels, Spa Resorts & Limosioune Services.

Aviation Services

Chartered Aircrafts and Helicopters

Corporate Travel Services

Stop-Over packages, Corporate Meetings, Conferences & Incentives.


FAQ (Frequently Asked Questions)

  1. How can I book a tour ? Is there a list of tours I can choose from and if there are any cut off dates for them?
  2. What if I do not like any of the tours listed on the site ? Can a tour be tailor-made for me?
  3. Or why can`t I do these trips on my own and (presumably) save money?
  4. Why should we choose your company?
  5. How long have you been in business and how many clients travel with you each year?
  6. Do you include travel Insurance?
  7. How do we settle the payment ? Is there an advance deposit required?
  8. Is the information I give on the net safe including the Credit Card details?
  9. Where can I apply for an Visa?
  10. Where do I get General Information on all the destinations ?
  11. What are the cancellation policies?
  12. Who will answer my calls and questions when I call you, both before and after I sign up & during my Travel?

How can I book a tour ? Is there a list of tours I can choose from and if there are any cut off dates for them ?

You just have to decide on your travel dates, and select any of our tour packages to with us, or may be a combination of two or more, to fit into those dates. It can be done vice versa also.

All these programmes are well researched for years and so can be purchased as it is. However if, you feel that these tours need to be fine-tuned to coincide with your flight schedule, and if you need to add or reduce a night in any city, then you must send us your request and our travel experts will get back to you shortly with necessary changes and the amended tour cost.

There are absolutely no cut off dates and any tour can be booked at any point of time.

 

What if I do not like any of the tours listed on the site ? Can a tour be tailor-made a tour for me ?

If you do not like any of our tour packages, we suggest you send us an e-mail mentioning your requirements like the dates of travel, which category of hotels you are looking for to suit your budget, how many members are supposed to travel along with you, the name of cities or destinations like North India, South India or Nepal, Bhutan etc. As soon as we have these details from your end, we will design a tour especially for you and get back immediately. These details serve as an outline for our travel experts, who are working here round-the-clock to make a tailor-made tour for you.

We also have a dedicated department that looks after the very special interest of our clients and can offer custom designed services for the following tours, as well… Cultural & Heritage, Beaches, Tribals, Architecture, Archaeology, Photography, History, Culinary, Golfing, Museums & Art Galleries, Art & Craft (Textile), Tea Tasting, Festivals, Backwaters, Eco & Nature Trails, Birding & Angling, Hill Stations (Colonial legacy), Pilgrimages, Yoga & Meditation, Spirituality, Temples, Home Stays, Honeymoon & remote Islands.

 

Or why can`t I do these trips on my own and (presumably) save money ?

One can often do our tours on his own if he has large quantities of Time, for rustling up for a permit to cross a border, finding suitable transport or getting into the queues to buy the train or Air tickets, Patience and willingness to forgo some safety measures. But a seasoned traveler would know, it can take hours and days of waiting in line, dealing with bureaucrats and triplicate forms, trying to get a taxi to the third office in a row that will send you to the fourth.

 

Why should we choose your company ?

  1. We are a well established “DESTINATION MANAGEMENT COMPANY”, based in India, and having a network of various “Partner Companies” within India & all across Asian continent to render top level services to our clients.
  2. We also have a dedicated Research & Development team.
  3. We are members of various prestigious National & International Associations like ASTA (American Society of Travel Agents), PATA (Pacific Asia Travel Association), IATO (Indian Association of Tour Operators), India Tourism (Ministry of Tourism, Government of India) & TOFT (Travel Operators for Tigers).
  4. Our associate companies (i.e. service providers in India) are all leading tour operating companies. They are duly recognized by local Tourism Ministries and Federal Banks in their own countries.
  5. Each one of them is a National Tourism Award Winner for excellence in tourism services.
  6. They all have their own large fleet of latest cars and luxury coaches.
  7. Due to our excellent relations with most of the hotels (through service providers), we receive very attractive special rates from them, which at times are approximately 50 to 60% lower than their rack rates.
  8. Our post tour reports of various satisfied tourists can be read in our website column “Trust Spot” which will give a brief idea of our services and reliability.
  9. Our Customer Friendly Policies and to know more about the same, kindly put a small email.

How long have you been in business and how many clients travel with you each year ?

In our decade old operations, we have become one of the niche tour operators for the Indian sub-continent, East & South-East Asia. Last year, in overall figures we have had more than 1100 tourists (consolidated figure through associates) travelling with us to different parts of the continent.

 

Do you include travel Insurance ?

We advise you to arrange travel insurance in your country. For more details check out our “Terms & Conditions” section.

 

How do initiate the bookings and settle the payment issue ? Is there an advance deposit required ?

We take a very nominal charge (Booking amount) to initiate the reservations of your trips.

Booking request for Individuals (01-09 Pax)

More than 90 days – 10% of the complete tour cost
Within 89/60 days – another 25% of the complete tour cost
Within 59/30 days – balance 65% of the complete tour cost

Booking request for Groups (10 Pax & over)

More than 90 days – 25% of the complete tour cost
Within 89/60 days – another 25% of the complete tour cost
Within 59/30 days – balance 50% of the complete tour cost

* Full payment (for all bookings) – Must reach us 30 days prior arrival

* We do not levy any Bank or Service Charges on Credit card payment.

* All Travel documents can be emailed anytime after depositing the full deposit. However a physical copy is do handed over upon arrival.

Important note :

In addition to the aforementioned deposits shall also be payable (at the beginning itself) all other mandatory advance deposits as required by different suppliers or airlines (like few low cost carriers), to confirm their services/ and seats.

The money can also be paid at our payment gateway on our banker’s website, through your Master or Visa cards, or through a wire transfer to our Bank Account. Please find more details in our “Terms & Conditions section”.

 

Is the information I give on the net safe including the credit card details ?

Any correspondence exchanged between us will be kept confidential and not out-sourced to any third party under any circumstances. The credit card details you provide are safe since our Payment Gateway is approved by VERISIGN. Moreover your profile (name, Email ID, address, Telephone number) will be used only to communicate with you in regards to the services you are buying or availing. At no time this profile will be misused.

 

Where can I apply for a Visa ?

You are requested to get in touch with the nearest Embassy/ High Commission of the countries that you would like to travel, who will apprise you of all the formalities required.

 

Where do I get General Information on destinations  ?

Plenty of information is covered under BROCHURE  SCTION of each destination in our website. This includes general information pertaining to weather conditions, passport & visas requirements, restricted area permits, customs & baggage, money matter and health related, transportation, accommodation, security, tipping, photography, clothing dress codes, shopping etc. If some information you want is still missing then do give us your feedback so that we can try and include it in our database.

 

What are the cancellation policies?

Please read the cancellation plociies carefully given in two parts, (Part I & II) and for any Cancellation you should reach the dealing Office & respective Tour Booking Consultant via Fax / E-mail.

** An acknowledgement is a MUST from the dealing staff.

Cancellation Policy PART I & II (Proposed from the date of commencement of any tour)

Part I

60 Days & more : 5% of the complete tour cost
59-45 Days : 25% of the complete tour cost
44-30 Days : 50% of the complete tour cost
29-21 Days : 75% of the complete tour cost
20 days & less : 100% of the complete tour cost

Part II

Also payable are (irrespective of number of days) .…

  1. All advance deposits placed with hotels and other suppliers to confirm the tour arrangements.
  2. All retention charges as levied by hotels or other suppliers, and governed by our mutual contract with them.

Note;

Please be informed that we negotiate Special Rates with hotels for our clients and to guarantee reservations with them, our exchange vouchers (45 days prior to the arrival) are issued and sent to their offices. This is also the stipulated time period to confirm any reservation, which also makes us liable for retention charges in case of any cancellation later.

Cancellation charges over air & train tickets will be as per the policies of the airlines and railways

 

Who will answer my calls and questions when I call you, both before and after I sign up & during my travel ?

Before signing up, you can call our office and a responsible representative will be communicating with you & as soon as you sign up your tour, the file will be assigned to one of our Tour Consultants and he will be directly responsible for your travelling and his telephone of both office as well as residence will be given. But you are most welcome to call our Managers/Directors whose telephone numbers are also given to you. Any-how, you will be provided with a list of our Associates’ Offices for all those cities wherever you are visiting. You can contact them any time during your travel for any assistance required.

We hope to have replied to all relevant questions here, about your Travel. Should you, however, have any query, please forward the same to us for our immediate reply.

We look forward to serving you in near future.